Politique de remboursement
Refund Policy
At SHAAR+, customer satisfaction is our top priority.
We proudly offer a 30-Day Satisfaction Guarantee on all orders.
30-Day Satisfaction Guarantee
You have 30 days from the date of delivery to request a refund if you are not satisfied with your purchase.
To be eligible for a refund:
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The product must be returned in reasonable condition
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The request must be made within 30 days of receiving your order
Once your request is approved, we will process your refund promptly.
How to Request a Refund
To initiate a refund, please contact our support team at:
Include the following information in your email:
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Your order number
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A brief explanation of your request
Our support team will respond within 24–48 business hours.
Refund Processing
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Refunds are issued to the original payment method
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Processing times may vary depending on your bank or payment provider
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Shipping fees (if applicable) are non-refundable
Non-Refundable Items
Refunds may not be issued in the following cases:
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Requests made after 30 days from delivery
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Products damaged due to misuse or improper handling
Late or Missing Refunds
If you haven’t received your refund after it has been approved:
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Please check your bank account again
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Contact your credit card company or payment provider
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If the issue persists, contact us at contact@shaarplus.com
Contact Us
If you have any questions regarding refunds or returns, please contact us at:
We’re here to help and ensure you have the best possible experience with SHAAR+.